What do I do if I’m having trouble joining an event?

Please ensure that your internet connection is secure, and that you have the latest version of Zoom downloaded.

If you are unable to download the latest version, you can try joining the Zoom session from your browser.

For further troubleshooting, please visit this page: https://support.zoom.us/hc/en-us/articles/7247615044877-Troubleshooting-when-you-can-t-join-a-Zoom-meeting